...specialist in providing ITIL Consultancy services
Inta-ITIL have supplied consultancy and project management services to organisations on Mainland UK as well as Ireland, Europe and the Middle East. Our Programme Manager is ITIL Certified with his Prince2 practitioner, he has over 15 years project management experience and has lead three full ITIL implementations in Saudi Arabia, Northern Ireland and the UK.
All our Consultants are ITIL Certified backed with at least 5 years commercial experience. Our teams have also been exposed to the most up to date service platforms, such as HP OpenView, Hornbill’s Supportworks, Assyst, INFRA Enterprise and Remedy. This means they do not need to reinvent the wheel and can work from our highly developed templates such as maturity checks and change management processes.
Our expertise covers all the IT disciplines which make up the ITIL Framework under headings of Service Delivery and Service Support as defined in our brochure.
We appreciate that Operations Management concentrate on the day to day running of your business, so we provide focused teams working with and supporting your key players. After conducting a maturity check against ITIL best practice, we develop an implementation plan tailored to your specific needs. We then manage the full project lifecycle, from start to end, keeping you key stakeholders involved and informed.